

HEALTH, SAFETY AND ENVIRONMENTAL MANAGEMENT PROGRAMME TERMS AND CONDITIONS
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Information obtained from clients and through inspections is treated with a high level of confidentiality.
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Reports will only be submitted electronically to clients, specifically to the contact person (liaison person) as indicated on the quote acceptance form.
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The reports may however be made available to the following bodies on their request:
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Local Statutory Body (i.e. Department of Labour, Department of Environmental Affairs, etc.)
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Certification Bodies
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Accreditation Bodies
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The plant must be fully operational during the inspection (survey).
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For illumination surveys, lamps should be switched on and their light output should be allowed to stabilize (± 20 minutes). When we have to re-visit the site to complete the scope of work, additional costs to apply.
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The consultant must be accompanied by a person knowing the plant / areas / activities and especially during night time.
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Health and safety of consultant – should consultant deem area unsafe for H&S, the work will not be carried out in that area. This will be reported to the client.
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Should weather conditions interfere with measurements, the client will be informed prior to commencement.
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Updated plant layout / site plans to be made available to consultants (on request / where applicable).
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If special requirements are needed by consultants for site visits, e.g. induction, PPE, medicals, etc., please mention this on the acceptance of quotation form.
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Invoices are payable within thirty (30) days of presentation.
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In the event of unavoidable work stoppage, break downs, etc. which may necessitate additional survey time, extra costs will be negotiated. Should the client post-pone the project, costs encountered will be charged (including travel costs).
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If any of the Cold Stress Buttons have been removed/taken (gone missing) by someone other than a Safetech Consultant before the collection date, a cost of R450.00 per Button will be charged.
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All quotations are valid for three (3) months from date of issue.
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Safetech will only be bound to provide the service as soon as the client has returned the completed document reflected in Annexure A of our quote and supplied an official order number.
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A description of the handling process for complaints and appeals are available to any interested party on request.